An IT Services and Operations Consulting Firm

We help finance firms run like fintechs.

Custom, intelligent systems engineered for efficiency and growth.

Working with us

Three steps to working with us

Step 01

Small Win

One or two small projects, free. One process, built and running, so your team and stakeholders see the value before anyone commits to anything.

Step 02

Interim Period

Two months at a reduced fee, with delivery every month. You see what a monthly delivery looks like, and together we agree a fair continuing monthly fee for step 3.

Step 03

Custom Build

We design your processes with your team, around how your customers like to work, then build the system on your own infrastructure. Over time it replaces the legacy platforms and licences you rent today. Microsoft and Google stay.

You own the code and all IP of what we build.

Process first

We start with the process, not the technology.

AI has made the technology much easier to build. Good process design has not changed, so that is where we begin.

Humans stay very much in the loop: the system gathers, drafts and flags, your people review and decide.

AI is how we keep custom software affordable, not the reason to buy it.

How we work

How a project runs, in eight stages

Every project follows the same eight stages, with written confirmation from you at the stages that matter.

01

Process Assessment

We agree which process is worth fixing and what success looks like, and confirm it with you in a short email.

02

Process Definition

We write down, step by step, how the process works today, including the exceptions. The person who runs it confirms it is accurate.

03

Solution Design and Proposal

We write down exactly how the system will work: its rules, what it covers and what it does not. Nothing is built until you confirm it in writing.

You sign off
04

Development

We build the system, tested on sample data first.

05

Testing (UAT)

We run the system against real past cases to check the results are accurate. Nothing goes live until you sign off.

You sign off
06

Deployment

The system goes live with a small batch, not everything at once, and we watch it closely for the first few weeks.

07

Evaluation

You receive a written statement of whether the target from stage 1 was met, partly met or not met.

08

Ongoing Monitoring

Automated monitoring alerts us to any error. On an agreed schedule we review the results with you and recommend next steps.

Nothing is built before stage 3 is confirmed, and nothing goes live before stage 5 is signed off.

Process design

Ten ways we help a team

01

KYC and onboarding documents

KYC documents, client accounts and bank statements pulled with a short command, then filed where your team expects to find them.

02

Credit memos drafted by AI

Drafted by a trained AI and reviewed by a human, with every source cited so every fact can be checked.

03

Early red flags

Gaps and anomalies are flagged at the start of a deal, so no time is spent on leads that go nowhere and nothing surfaces for the first time during due diligence.

04

Open banking connections

Account data is pulled directly into the deal file through open banking, with no re-keying.

05

Credit reporting connections

Credit reports are pulled straight into the deal file and into the memo.

06

Organised client files

One consistent structure for every deal, with each document filed, named and easy to find.

07

Document chasing

Clients and brokers are reminded for monthly financials and missing documents, so your team stops chasing.

08

Pre-call briefings

A short briefing before each client call: what you know, what is missing and what to ask.

09

Settlement and payment reminders

Reminders go out on time, so nobody on the team has to remember to send them.

10

Custom CRMs and internal tools

Tools shaped around how your team works, replacing the licences you rent today over time. Systems that talk to each other, so nobody re-types anything.

Discuss a free Small Win

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